This policy was last updated on January 3, 2017.
1. Data Protection Act 1998
We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.
2. Our Services
We only hold the data necessary to offer services provided on our website.
3. Data Protection Register
Data is only used for the purposes described in our entry on the Data Protection Register.
4. Required Period
We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files.
5. Data Storage
For administrative reasons data may be passed to and stored securely with third party service providers located inside the EEA (European Economic Area).
6. Email and Chatbot Updates
We regularly send website news and information updates via email or chatbot to those customers who have specifically subscribed to our updates service. All subscription messages sent by us contain clear information on how to unsubscribe from our updates service.
7. Our Promise
We never sell, rent or exchange subscribers lists and/or contact information related to our subscribers.
8. Data Shared With Partners
We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.
9. Email or Chatbot Options
If you subscribe to our service via a partner site, that partner may wish to send you details via email and/or chatbot of other products and services, which may be of interest to you. However when you subscribe directly to our updates service you will be asked whether or not you wish to receive such updates.
10. Partner Privacy Policies
We never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
12. Product Updates
We may send emails and/or chatbot messages to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
13. Email and/or Chatbot Content
All emails and/or chatbot messages sent by us will be clearly marked as originating from us. There will be clear instructions on how unsubscribe from our updates service and any future messages. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading or a chatbot message to which you should reply, with “unsubscribe”.
14. Contact Us
1. What are cookies?
Cookies are small files containing a short string of numbers and letters placed automatically by a website into the cookie folder in your browser. Cookies are generally used to make a website easier and faster to use. The cookie recognises that a device is or has accessed the website and acts accordingly, (depending on what the cookie is designed to do). Mostly cookies perform mundane, but necessary tasks.
We use typically cookies for the following purposes:
2.1 Ensure all parts of the website requested by visitors work correctly and appear quickly.
2.2 Alert us whenever a page on the website or the entire website is slow and not working at all.
2.3 Analyse how visitors use our website, so that we can continually improve it by adding more information and services and making it easier to navigate and use.
2.4 To remember you as a visitor.
2.5 To allow visitors to share our website content on social media and with friends.
3. Consent and cookies
Some cookies used by us are sent to your computer or mobile device as soon as the first page you view on our website is displayed. As a result we infer consent for these and other cookies if you use our website.
4. No personal information in cookies
None of the cookies we use contain or pass personal, confidential, financial information or any other information that could be used to identify individual visitors to the website.
5. Refusing cookies
6. Contact Us