From university to a startup
From university to a startup Figuring out what you want to do after university is scary. You don’t want to make the wrong decision, yet there is no way of knowing before you try it out. This process throws most [...]
Make sure you are building the right chatbot – before you build the bot right
I’m going to start off saying something daring: Building a chatbot the correct way is easy. Figuring out what the right type of bot for your business is can be hard and it is therefore essential, that you know how [...]
Understanding the users within Chatbots
"Before being a part of the BotXO team, I wrote my master thesis about how to strengthen the Customer Relationship with a Chatbot" By Line Juul Norgaard, Customer Succes Manager & Bot Operator specialist. The IT-University of Copenhagen really liked my [...]
Four ways to improve a customer relationship with a chatbot
Four ways to improve a customer relationship with a chatbot As the newest addition to the BotXO team, I guess an introduction is in order: My name is Line, I specialise in user journeys and UX, and in this article you can read [...]