I’m going to start off saying something daring: Building a chatbot the correct way is easy. Figuring out what the right type of bot for your business is can be hard and it is therefore essential, that you know how [...]
"Before being a part of the BotXO team, I wrote my master thesis about how to strengthen the Customer Relationship with a Chatbot" By Line Juul Norgaard, Customer Succes Manager & Bot Operator specialist. The IT-University of Copenhagen really liked my [...]
Four ways to improve a customer relationship with a chatbot As the newest addition to the BotXO team, I guess an introduction is in order: My name is Line, I specialise in user journeys and UX, and in this article you can read [...]
