NLU for chatbots, voice bots & digital assistants

Get ready for AI powered conversations

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Use Natural Language Understanding to AI power your conversations

NLU is an AI discipline dedicated to understanding what humans say or write with their natural language.

We have spent +10.000 hours (so you don’t have to) on building a powerful NLU engine that automatically understands your customers in multiple languages.


Get started with NLU

Start immediately by using the out-of-the-box solutions, tailored to your industry.


Premade Industry Solutions

The premade solutions contain all the most common questions and intents unique to each industry.
They work out-of-the-box without you having to do anything.

If you have customer questions that are unique to your business, simply add these on top in a few steps.

1. Create

Write or bulk upload similar questions for the same answer. For example “When will my order arrive?”, “What’s the delivery time?”

2. Train your NLU

Test and tweak the performance in the easy-to-use NLU Training Dashboard.

3. Connect

Connect the NLU to your chatbot or any system where you store information useful for your customers.

With the NLU Training Dashboard 

we have made it easy to work with NLU, so you don’t have to be a Data Scientist.

BotXO NLP training dashboard

Add NLU to your chatbot

and you have an AI powered chatbot customized to your business. 

Power-up with the proprietary BotXO NLU engine

  • Customized models and prebuilt domains for industries, including Ecommerce, Insurance, Banking
  • Uses the newest advances in Transfer Learning

  • Tailored to individual languages

  • Customizable to company specific questions and answers

  • Designed for the everyday language, used in chat text or voice

  • Includes an advanced spelling correction engine
  • Classifies intents with confidence scores
  • Continuously trained on domain and language specific datasets

Benjamin Damsgaard, Digital Consultant at Krifa

“If I would recommend using NLU? Yes, of course. It is the reason why we have a chatbot.”

“After we started using NLU, it was better all around. When our members wrote to us, the chatbot could understand what they were writing about and could give them the right answer.”

Get started with NLU

You’ll be up and running in no time.


Want to use the powerful features of the NLU engine via API?

Get in touch to get your unique API Key and get started.