BotXO + Zendesk

Boost your Support Team productivity with a custom-made chatbot

Start building your chatbot now and let it become your first line support on Zendesk chat, e-mail and phone.

Free trial

BotXO + Zendesk

Boost your Support Team productivity with a custom-made chatbot

Start building your chatbot now and let it become your first line support on Zendesk chat, e-mail and phone.

Free trial

Add an AI chatbot to your Zendesk Chat

An AI chatbot allows you to reduce responseresolution time and costs, while improving customer service and increase customer satisfaction. 

Let the bot handle the most common customer inquiries, while your team focuses on more demanding tasks. 

Add an AI chatbot to your Zendesk Chat

An AI chatbot allows you to reduce responseresolution time and costs, while improving customer service and increase customer satisfaction. 

Let the bot handle the most common customer inquiries, while your team focuses on more demanding tasks. 

Why have an AI chatbot?

Handles 1st line support, 24/7

Understands 12+ languages using pretrained Conversational AI 

Provides only human-approved answers for compliance and consistency

Uses free textbuttons and carrousel cards for faster, natural conversations

If a human agent is not available, the bot collects the customers’ info so the human agent can pick up the conversation later

Can open, update and close tickets like an agent

APIs and Webhooks for reporting, data sharing and more

Integrates with Zendesk Chat, Support, Help Center, Sunshine, etc.

IT Security approved & compliant with GDPR, HIPAA, FSA & SOC2 

Integrates with 3rd party CRM, Product & ERP tools (Average integration time for non-coders: 30 minutes)

Why have an AI chatbot?

Handles 1st line support, 24/7

Understands 12+ languages using pretrained Conversational AI 

Provides only human-approved answers for compliance and consistency

Uses free textbuttons and carrousel cards for faster, natural conversations

If a human agent is not available, the bot collects the customers’ info so the human agent can pick up the conversation later

Can open, update and close tickets like an agent

APIs and Webhooks for reporting, data sharing and more

Integrates with Zendesk Chat, Support, Help Center, Sunshine, etc.

IT Security approved & compliant with GDPR, HIPAA, FSA & SOC2 

Integrates with 3rd party CRM, Product & ERP tools (Average integration time for non-coders: 30 minutes)

Seamlessly connect your chatbot to Zendesk chat & support:

.01

Set up a new Agent

in the Zendesk Suite

.02

Connect your chatbot

with the Zendesk API Client

.03

Configure your chatbot

in BotXO’s easy-to-use Chatbot editor

Seamlessly connect your chatbot to Zendesk chat & support:

.01

Set up a new Agent

in the Zendesk Suite

.02

Connect your chatbot

with the Zendesk API Client

.03

Configure your chatbot

in BotXO’s easy-to-use

Chatbot editor

Discover how an AI Chatbot integration can drive customer engagement and help support team

Zendesk Chat Widget:

The bot handles customers claims on Zendesk Chat, acting as first-line support, solving customer requests, reducing the amount of emails and phone calls. 

Discover how an AI Chatbot integration can drive customer engagement and help support team

Zendesk Chat Widget:

The bot handles customers claims on Zendesk Chat, acting as first-line support, solving customer requests, reducing the amount of emails and phone calls. 

BotXO Chat IFrame Widget: 

Embedded as main contact point as an iframe widget on your website contact page, it acts like an agent, from updating the CRM to closing tickets. 

BotXO Chat IFrame Widget: 

Embedded as main contact point as an iframe widget on your website contact page, it acts like an agent, from updating the CRM to closing tickets. 

Product recommendation:

The bot suggests products from your database to act as a personal shopping assistant for any potential customers. By answering in-the-moment questions, it drives more sales.

Product recommendation:

The bot suggests products from your database to act as a personal shopping assistant for any potential customers. By answering in-the-moment questions, it drives more sales.

See how other companies have benefited from BotXO + Zendesk integration

See how other companies have benefited

from BotXO + Zendesk integration

Nadin Kempel Sigh

Service Operation Specialist,

Tiger of Sweden

“Working with chatbots and AI in Customer Service, it is important for me to use a tool that is designed for people like me – and not developers. BotXO’s platform is just that; intuitive, easy and makes it a lot of fun!”

Customer stories

Discover how our customers reap the benefits of improved customer service and sales.

Read more

Customer stories

Discover how our customers reap the benefits of improved customer service and sales.

Read more

Get a free trial

Get full access to our platform for 14 days, no credit card required.

Free trial

Book a demo

Have one of our humans contact you to give you a personalized tour.

Book a demo

Get a free trial

Get full access to our platform for 14 days, no credit card required.

Free trial

Book a demo

Have one of our humans contact you to give you a personalized tour.

Book a demo