Zendesk ❤️ BotXO

Run an AI, multilingual chatbot inside your Zendesk Chat widget

Get started today

Automate your Zendesk chat with a chatbot from BotXO 

Benefit from it like these Zendesk & BotXO customers have done it before you

 

+ many more.

With the integrated Zendesk chatbot solution from BotXO you can automate your chat support and immediately leave the most common questions for the chatbot to answer.

Most 1st level support questions are the same.

Our customers know by experience that +60% of support questions can be handled by a BotXO chatbot.

You add your chatbot in 3 easy steps:

1. SET UP A NEW AGENT
in the Zendesk Suite

Step 1

2. CONNECT TO THE BOTXO CHATBOT
with the Zendesk API Client

Step 1

3. CONFIGURE YOUR CHATBOT
in the BotXO Bot Editor

Step 1

You can follow and monitor your Chatbot Agent as any other agent in the Zendesk Reports and Team View.

Human Handover

To ensure maximum customer experience, a conversation can seamlessly be handed back and forth between the chatbot and a human agent at any point. This happens live in the Zendesk chat widget without ever leaving your customers hanging.

At BotXO we invest in human power

We believe that to successfully use chatbots, it requires a mix of:

Artificial Intelligence

Artificial
Intelligence

Human business understanding

Human business
understanding

Great API integration

Great API
integration

Customer Journey insights

Customer
Journey insights

Data driven decisions for further optimization

Data driven decisions
for further optimization

That is why we invest in having the best human brainpower at BotXO.

Our team of Customer Relationship Experts, Chatbot Specialist and Data Scientists work every day to build the tools for smarter AI bots, with the focus on empowering customers and partners to improve and enhance customer experiences.

We provide an easy-to-use and intelligent chatbot platform, from our offices in Copenhagen, Denmark and Madrid, Spain and trough our passionate partner community.

Our customer success team helps create valuable chatbot experiences and through our Bot Academy and Help Center, we share best practices on how to succeed with bots.

We are motivated by helping companies reduce waiting time, releases resources and keep their employees and customers happy.

Real time demo

Watch how the conversation between your chatbot and customer is logged live in your Zendesk account.

Set up your free trial

and see why BotXO is a strategic Zendesk partner.

Book Personal Demo

See how similar businesses use BotXO together with Zendesk.

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or

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Call us
+45 26 71 58 45

“I’m happy to recommend BotXO to anyone.”
Anders Balch Berthelsen, Akademikernes A-Kasse